Privacy policy
How your personal information is collected, used, stored and protected when you visit this site, book a session, or write to me.
What you share with me stays with me. It is used to run your booking, hold your session, and keep in touch if you have asked me to.
- I never sell your information or pass on anything from a session.
- Recordings and session notes are kept securely and only for as long as they are useful to you.
- You can ask to see, correct or delete what I hold about you at any time.
About this policy
Magick With Jasmine (“we”, “us” or “our”) is committed to protecting your privacy and keeping your personal information confidential. This policy explains how we collect, use, store and protect your information when you use our website, book our services, or interact with us in any way.
- Data controller
- Jasmine Greenfield
- Business name
- Magick With Jasmine
- Location
- North Anston, Sheffield, United Kingdom
- Contact
- jasminegreenfield@magickwithjasmine.com
Information we collect
Personal information you provide
When you use our services, you may provide us with:
- Contact information: name, email address, phone number, postal address
- Booking information: preferred appointment times, service selections, payment details
- Communication records: messages sent through contact forms, emails, or during consultations
- Session information: notes from spiritual readings or consultations, stored confidentially
Information collected automatically
When you visit our website, we may automatically collect:
- Technical information: IP address, browser type, device information, operating system
- Usage data: pages visited, time spent on site, referral sources, click patterns
- Cookies and tracking: as described in the cookies section below
Sensitive personal information
Because of the nature of our spiritual services, we may process sensitive personal information including:
- Health-related information shared during healing sessions
- Religious or spiritual beliefs discussed during consultations
- Information about deceased relatives during mediumship readings
- Personal trauma or grief shared during therapeutic spiritual work
This sensitive information is processed only with your explicit consent and is subject to extra protection measures.
How we use your information
Providing the service
- Booking and scheduling appointments
- Conducting spiritual readings and consultations
- Providing ongoing spiritual development mentorship
- Recording sessions for your reference, with your consent
- Following up on your spiritual journey and healing progress
Communication
- Responding to your enquiries and support requests
- Sending appointment confirmations and reminders
- Sharing spiritual guidance through our newsletter, if you have subscribed
Running the business
- Processing payments and managing billing
- Maintaining client records for continuity of care
- Improving our services based on feedback
- Meeting legal and professional obligations
Marketing, with your consent
- Sending newsletters about spiritual guidance and services
- Sharing information about workshops, events, or new services
- Inviting you to join our private Facebook community
- Providing free spiritual resources and content
Legal basis for processing (UK GDPR)
We process your personal information on the following bases:
Legitimate interests
- Providing spiritual services and maintaining client relationships
- Keeping our website secure and working
- Responding to enquiries and providing customer support
Performance of a contract
- Fulfilling our obligations when you book services
- Processing payments and maintaining booking records
- Delivering the spiritual services you have requested
Consent
- Sending marketing communications (newsletters, updates)
- Using cookies for website analytics and functionality
- Processing sensitive personal information related to spiritual services
- Recording sessions for your reference
Legal obligations
- Maintaining financial records for tax purposes
- Responding to legitimate legal requests
- Protecting the safety and welfare of clients, where required by law
How we protect your information
Security measures
- Encrypted transmission: all data sent through our website is encrypted using SSL
- Secure storage: personal information is stored on secure, password-protected systems
- Access controls: only authorised people have access to client information
- Regular reviews: we regularly update our security measures and procedures
Confidentiality
- Professional confidentiality: all spiritual consultations are treated with the same confidentiality as traditional therapeutic relationships
- Secure communication: session recordings and sensitive communications are stored securely
- Training: anyone who helps run the business is trained in data protection and client confidentiality
- Secure disposal: old records are securely destroyed when no longer needed
Extra care with sensitive information
Given the sensitive nature of spiritual work:
- Explicit consent is obtained before processing sensitive personal information
- Extra security measures protect information about your spiritual beliefs and experiences
- Session recordings are encrypted and access-controlled
- Client stories and testimonials are only shared with explicit permission
Your privacy rights (UK GDPR)
As a data subject in the UK, you have the right to:
- Access: request a copy of the personal information we hold about you
- Rectification: ask us to correct any inaccurate or incomplete information
- Erasure: request deletion of your personal information, subject to legal and professional obligations
- Restriction: limit how we use your information in certain circumstances
- Portability: request a copy of your information in a machine-readable format
- Objection: object to processing based on legitimate interests, or for marketing purposes
- Withdrawal of consent: withdraw consent for processing sensitive information or marketing communications
- Complaint: lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated
To exercise any of these rights, email jasminegreenfield@magickwithjasmine.com with your full name, contact details and your specific request.
How long we keep your information
- Active client records
- For the duration of our professional relationship, plus 7 years, for continuity of care
- Session recordings
- 2 years, unless you request earlier deletion
- Email communications
- 3 years, for business continuity
- Payment records
- 7 years, for legal and tax compliance
- Marketing contacts
- Until you unsubscribe or request removal
- Website analytics
- Anonymised data, 2 years
When a retention period ends, we securely delete or anonymise your information using industry-standard methods.
International transfers
Some of our service providers may store data outside the UK or EU. When this happens, we ensure adequate protection through approved transfer mechanisms, data is processed only in countries with adequate protection standards, and appropriate safeguards are in place.
Children’s privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent, and if we become aware that a child under 16 has provided personal information we will take steps to delete it.
We may provide spiritual services to young people aged 16 to 18 with parental consent and involvement.
Special considerations for spiritual work
Confidentiality
- Information shared during spiritual consultations is treated with the same confidentiality as traditional therapeutic relationships
- Session content is never disclosed without your explicit consent
- We maintain professional boundaries and ethical standards in all spiritual work
Testimonials and case studies
- Client stories are only shared with explicit written permission
- Names and identifying details are changed unless you specifically agree otherwise
- You may withdraw permission for testimonial use at any time
If someone is at risk
In rare cases where there is an immediate risk of harm to you or to others, we may need to contact emergency services or the relevant authorities, as required by law.
Ethics and professional standards
As a spiritual practitioner, Jasmine Greenfield holds to professional confidentiality in every client interaction, ethical practice with integrity and respect, a safe space for spiritual exploration, and consent-based work in everything she does.
Changes to this policy
We may update this policy from time to time to reflect changes in our services or business practices, updates to privacy law, or improvements to our data protection measures. When we make significant changes we will post the updated policy here, notify active clients by email, and update the “last updated” date at the top. Your continued use of our services after an update indicates acceptance of the changes.
Contact us about privacy
Data protection queries and rights requests
Email jasminegreenfield@magickwithjasmine.com with the subject line “Privacy”, your full name, your contact details and your request.
If you are not satisfied with our response
You can contact the Information Commissioner’s Office (ICO).
Website: ico.org.uk · Phone: 0303 123 1113 · Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Your privacy and your spiritual safety come first. This policy is here so that your personal information is protected while you receive compassionate, professional spiritual care.
Questions about any of this?
Write to me and I will answer plainly. There is no rush.
Online via Zoom, from anywhere in the world · Pricing in USD and GBP · Every session recorded